Windows – Can’t connect with Remote Desktop Connection

remote desktopwindows 7

I try to connect from work to my laptop in home via Remote Desktop Connection, but I can't.
On work I use PC with Windows 7, at home laptop is with Windows 7 + router.

In "System Properties" I checked "Allow Remote Assistance…", on Remote Desktop is second option "Allow Connections from computers running any version of RD".

Remote laptop has username+password.

Also I switch off Firewall on laptop and firewall on router just to try and nothing happen. Got message "Remote Desktop can`t connect to the remote computer…"

I'm really stuck on this and any help will be appreciated.

Best Answer

If you have a NAT router, disabling the router firewall may not be enough. Did you set up a port forwarding rule?

To be able to connect to your laptop at home, you have to set up a port forwarding rule which forwards an external port of your choice to the internal port 3389 (remote desktop) of your laptop.

Let's say your external ip is 1.2.3.4 and the internal ip of your laptop is 192.168.0.20. You could then create the following forwarding rule:

1.2.3.4:55555 -> 192.168.0.20:3389

This would forward external port 55555 to the remote desktop port of your laptop.

If you correctly disabled the firewalls on your router and laptop, you should be able to get a remote desktop connection from work using 1.2.3.4:55555.

Related Question