Windows – Can’t connect to VPN on Windows 10

networkingvpnwindows 10wireless-networking

I have a desktop computer and a laptop computer on the same WiFi network. The desktop can connect to the VPN, but the laptop cannot.

VPN Connection specs:

  • Type: PPTP
  • Sign-in: User name and password
  • Certificate stored locally in Trusted Root Certification Authorities
  • Security > Authentication: "Microsoft: Secured password (EAP-MSCHAP v2) (encrypted)"

Desktop specs:

  • Windows 10 Home (64-bit)
  • WiFi connection

Laptop specs:

  • Windows 10 Home (64-bit)
  • WiFi connection

What I've tried:

  • Verifying the settings listed above match between laptop and desktop
  • Connecting laptop directly to router via Ethernet
  • Exporting my firewall settings from desktop and importing them to laptop to make sure they match
  • Windows "Network Reset" in Settings (app) > Network & Internet > Status

Best Answer

  1. Open Device Manager
  2. Find Network Adapters
  3. Uninstall WAN Miniport (IP), WAN Miniport(IPv6) and WAN Miniport (PPTP).
  4. Click Action > Scan for hardware changes
  5. The adapters you just uninstalled should come back
  6. Try connecting again
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