Windows – Can’t connect to router settings through Ethernet

ethernetnetworkingrouterwindows 10

I have a D-Link router. I want to connect to the settings menu (using 192.168.1.1) in order to do things like port forwarding. I am unable to connect to this address while using Ethernet (Chrome just tries to load the page forever and nothing happens), but when connecting through WiFi I can load the page. Why might this be happening? I'm using Windows 10.

Update: Tried again with Edge and IE. Same result, page just hangs and doesn't load; I don't even get the sign-in prompt.

Update 2: Used the commands ipconfig /release, ipconfig /renew and ipconfig /flushdns. Page now doesn't load at all; Chrome just says

The 192.168.1.1 page isn't working. 192.168.1.1 didn't send any data. ERR_EMPTY_RESPONSE

Update 3: Doesn't even work with WiFi now. I changed nothing.

Update 4: After reading some stuff about Java and how Chrome no longer supports Java plugins (or something) I decided to try updating to the latest version of Java. Internet Explorer now says

This page can't be displayed

and Chrome says

The 192.168.1.1 page isn't working. 192.168.1.1 didn't send any data.

Update 5: Talked to a TalkTalk agent about the problem, no change unfortunately. My router is a D-Link DSL-3680

Best Answer

If you don't get anything back, and you've already tried resetting the router, then try booting a linux liveCD on the PC and accessing your router via browser on the linux environment over ethernet. If that works then we can assume the issues lies with your network configuration on the Windows 10 machine - something like a proxy setting, protocol setting, or driver is causing issues. Troubleshoot those manually or reset to factory defaults.

If linux can't access the router, we can assume the problem is hardware-based. Test as many of the following as possible:

Use a different ethernet port on the PC (might have to add a NIC if you have an old one laying around)
Use a different ethernet port on the router
Use a different ethernet cable
Try a different router
Try a shorter cable

This process should step you through the remaining possibilities. With every part of the chain tested, there is no possibility of the problem remaining after proper implementation of this process, unless you happen to be operating in an unusually high radiation or electromagnetic field.

Related Solutions

Windows – No Internet, WiFi is working, routers seem OK, I can’t access local host

The DHCP server which is (probably) running on either router may not be working:

Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix  . : Link-local 
IPv6 Address  . . . . . . . . . . : fe80::acb9:3da:4107:bdc9%12 
Autoconfiguration IPv4 Address. . : 169.254.189.201 
Subnet Mask . . . . . . . . . . . : 255.255.0.0 
Default Gateway . . . . . . . . . :

See the address that your Wireless card has been given? 169.254.189.201 That's whats called a APIPA address. It basically means that your wireless card has asked for an address to be assigned to it, but it hasn't been given one. So Windows has tried to helpful, and assigned one. However its not on your network range, so communication with the rest of your network is impossible.

Try connecting using another device/laptop. Id avoid using a mobile phone as it might use whatever roaming data connection is available. If it connects successfully, then the problem lies with your laptop, if it cannot, then problem is with one of your routers.

Connecting directly using a network cable, and then trying to access network resources may further narrow down the problem.

Good luck

Windows – Can’t connect to Internet through WiFi, but can with cable

Remove the Wireless adapter's drivers.

Press Windows Key + R to get the Run command.
Type devmgmt.msc and press Ok or hit Enter
Locate your wireless adapter by expanding out Computer Name -> Network Adapters and look for something that may indicate WiFi adapter.
Single, left click on the adapter and press Delete
If there is a Confirm Device Uninstall Press Ok to confirm you want to uninstall the device. ***See foot note
Reboot.
Driver should automatically re-add and say new hardware found. After the WiFi adapter has been reinstalled verify if the connection works.

An alternative solution to determine if it is the WiFi adapter or your WiFi access point is to download something like Ubuntu. It is small and can be installed on a thumb drive. Boot from the thumb drive and verify that wireless works through it. If it does we can establish that this is a Windows issue and not a hardware/router issue.

*** If after reboot this does not work go back through the steps again and check "Delete the driver software for this device" and click Ok on the Confirm Device uninstall. Ensure you have the driver downloaded in the event that Microsoft Update may not have the driver. You may have to point to the location of the driver on re-installation.

Best Answer

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Windows – No Internet, WiFi is working, routers seem OK, I can’t access local host

Windows – Can’t connect to Internet through WiFi, but can with cable

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