Windows 10 – Can’t Boot: Black Screen After Dell Logo

bootdiskpartmbrwindows 10windows-10-v2004

Yesterday everything was fine and I haven't change anything in the mean time, but this morning, my computer can't boot anymore. When booting, the dell logo is displayed and the dell line is loading, then a black screen appears with a dash flashing for 2 or 3 times in the top left corner and then nothing happens. I get a black screen forever with the fan going crazy. When I press ctrl+alt+del, my computer reboot, and the same problem goes again.


Update: I was able to login windows after doing a chkdsk C: /f /r /x which found several orphan file, fixed some files system and found a bad cluster.
At the following reboot I was able to pass the windows logo but then I got a BSOD with critical process died error


I tried:

  1. to remove every devices connected, the charger, the battery and I pressed the power button for 20 seconds
  2. using a cmd from a windows recovery USB (created this morning):
  • in diskpart: the system reserve partition was assigned to the letter C and the main windows partition was assigned to the letter F, which suprised me because I know that my windows partition was on C. After following the step on this link, the letter were reversed with the main windows partition assigned to C and the system reserve partition assigned to F.
  • still following the link above I did
    bcdboot C:\Windows /s c: /f ALL which resulted in bfsvc error could not open the bcd template store
  • then I tried bcdboot c:\windows /v /s c: /f ALL (notice the /v) which told me that boot was succesfully copied but I still have the same boot problem
  • I tried this command with either the C: (main windows) partition set as active and the F: (system reserve) partition set as active. (After reading many answer I am confused about which one should be set active)

Still in cmd of windows RE:

  • bootrec /fixmbr: the operation completed succesfully
  • bootrec /fixboot: first I got element not found, but now, after doing the dispart thing above, I am getting the volume does not contain a recognized file system
  • bootsect /nt60 c: /mbr: bootcode was successfully updated on all targeted volumes
  • bootrec /rebuiltbcd: 2 windows installed are found, one in C:\Window and one in C:\Windows.old (I have updated to Windows 10 2004 a week ago), but I didn't have any boot problem for a week after the update, except today): I choose Y to add the first install to teh but table and N for the second wibdows install : but I get the error The requested system device cannot be found
  • scf /scannow: no problem are found
  • I can't find a way to start in safe mode (the option is not in the recovery menu)

I have also used the ubuntu boot repair which didn't solved anything

Best Answer

You have done too many manipulations and may have increased the already-existing damage to the disk.

I suggest to:

  1. Backup your data
  2. Repair Install of Windows 10 with an In-place Upgrade, and if this doesn't help:
  3. Reinstall Windows from scratch.
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