Windows – Cannot scan using TWAIN driver from Ricoh Aficio Printer

microsoft wordscannerscanningwindows server 2008

2 days before I formatted my Windows 2008 Server SP2 system and reinstalled the same OS. There is a network printer (Ricoh Aficio MP C2030) in my office, which can be used both as a printer and a scanner. I successfully installed the driver to print on my system.

Also I installed the scanner driver (TWAIN driver), which I got from their official website. But I cannot scan documents from the printer. Earlier I used to scan documents through MS Word using the printer. The steps were:

  • Open MS Word
  • Press ALT + IPS
  • A window of Scanner opens in Word.

But now when I press ALT + IPS, MS Word crashes. How can I scan using Ricoh Aficio MP C2030?


UPDATE:

I made the settings in the TWAIN Network Connection Tool.

enter image description here

But still I cannot use the scanner. Other computers in the network can use the scanner.


UPDATE:

I found this link http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001035/0001035358/view/scanner/unv/0110.htm, which says I have to install DesktopBinder Lite. So I downloaded a 64 bit version of it and tried to install. But I got an error-

enter image description here

What to do now?


UPDATE:

This is what i get when I pres ALT+IPS in Word:
enter image description here

And when I click Ok:
enter image description here

Best Answer

DeskTopBinder has been discontinued since December 31, 2013. You need another solution.

See the article Scanning in Word 2013 for detailed instructions on how to add a button in the Word toolbar for scanning.

The author also supplies a download file containing a template .docm file and a macro code file (.bas) with a a ready to use solution. You may use the sample and copy the macro code to your Normal.dot file.

For more information, see the article Installing macros.

Another very detailed article describing a similar solution can be found in :

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