windows update
I have the same issue mentioned in this thread here but I do have Windows 7 Service Pack 1 installed:
However, I still get the error message as follows:
Edit. When I try to install other software such as Google Filestream, it explicitly names the KB3033929 update as a required patch before installing. Any suggestions?
Are you sure you do not have the mentioned version of the Intel Graphics driver installed? It might be disabled so it does not show in DxDiag.
In my case this was the reason for SP1 not being offered by Windows Update. I once used the onboard graphics so the Intel driver was installed at some time. Then I added a PEG graphics card and disabled the onboard device. So the driver was present but could not show up in DxDiag. I enabled the onbord graphics card again in bios and after rebooting Windows Update found an update for the Intel driver. I installed it and after rebooting and searching for updates again SP1 was offered as it should.
OP Update: This turns out to be the answer. Even though i didn't have the Intel GMA adapter "installed" i did have the "old" driver on my system. Disabling my nVidia PCI Express video card in the BIOS, and enabling the built-in (Intel) adapter, and the Intel graphics card was then installed in Windows:
A check of available updates in Windows Update showed me an update to the driver for my Intel GMA graphics adapter:
Applying the update, restarting, and now i have Windows 7 Service Pack 1 available on Windows Update:
It's unfortunate that no Windows Update Log, or the Event Log, showed that the presence of an old version of a driver is preventing the publishing of an update. i would have hoped that the issue could have been debugged, rather than inferred.
I would suggest following the steps in this document:
http://support.microsoft.com/kb/947366
I would especially take note of "Resolution 2: Run the System Update Readiness Tool".
That that does is check you system for prerequisites and problems in the your files and registry that would prevent the service pack from installing. It then, hopefully, fixes them. It takes at least 15 minutes to run, so it is working even if you start to wonder.
When I found this tool just last week, it finally fixed a problem installing SP1 on Vista that had me pulling at my hair. I hope it does the same for you.
Best Answer
KB3033929 was released in 2015, it was replaced by more recent updates, an upwards of 30 times.
The most recent patch is KB4503292 so you should be attempting to install that instead. However, if your being told you need the other patch, it means your missing some other required patches, that likely will prevent you from installing KB4503292.
You should use Windows Update to install any missing updates released in the last 4 years.
Microsoft has posted a list of every update since 2016 on the Windows 7 SP1 and Windows Server 2008 R2 SP1 update history page.
You either have required Windows Update services disabled or you have system files that are corrupted.
Since there isn’t enough details, can't run windows update, error 0x8024800c, should provide the solution to that problem.
Whatever is causing that problem is different than the question you asked about and will not be answered in this particular answer.
”The update is not applicable to your computer”only appears for two reasons. You downloaded the wrong version of the patch (IA, x86, x64) or you had one of the patches that superseded the patch in question that was released since 2015. The fact you didn’t get this error when you attempted to install KB4503292 indicates it was the correct patch and you now have a different problem.