Windows – Cannot connect Samsung Galaxy Y Duos to laptop via USB cable

androidcableusbwindows 8

While I am connecting my phone to my laptop neither the laptop nor the phone can detect each other. By not recognizing I want to mean nothing happens after connecting. It seems that I have not connected the mobile to laptop. No error is coming. 'Unknown Device' error is also NOT coming. Just the phone is charging.

  • I have tried dialing *#7284#. But only a black screen is coming.
  • I have downloaded the driver from internet & installed it. Still the
    same problem.
  • This problem starts when I connect it to my laptop which has
    windows 8. It works fine in windows XP in my desktop PC (i.e when I connect I get the 'USB Connected' notification in my phone which I don't get when I connect it to my laptop (win 8).
  • No problem in device manager of my laptop after connecting the phone. It is also showing fine.

So how to connect my Samsung Galaxy Y Duos to Laptop via USB cable?

Best Answer

You might want to download Samsung Kies to ensure the right drivers are installed. www.samsung.com/kies -- I think Kies3 is only for more recent phones, but it'll tell you what to do.

Alternatively, consider AirDroid - www.airdroid.com - it's an Android app that lets you transfer files (and LOTS besides) through your web browser, no wires/drivers required.

Related Question