Windows – Can access Windows share by IP or FQDN address but not by hostname

network-sharessmbwindows 7windows server 2008

One of the lab computers at the school I administer is not able to access a any shares under the \\ad\data$ directory. I can access it from any other computer on the network. If I use the IP \\192.168.1.248\data$ I can access the files properly. If I use the FQDN: \\ad.domain.name\data$ it also works. Any other computer at the school is also able to access this share properly.

When I try to access the share with \\ad\data$ I get the message "You do not have permission to access \\ad\data$. Contact your administrator to request access." I am logged in with the domain administrator account.

Any idea on what would cause a single domain computer to not be able to access a share that it should have access to?

The server is running Windows Server 2008 and the computer is running Windows 7 SP1.

UPDATE

Issue is now happening on multiple other computers on the network, staff computers and student computers. I am starting to think there is something seriously wrong with the Active Directory server.

Best Answer

Win7/server 2008 > control panel type in "Credential manager" and delete any saved credentials.