Windows – Blue Screen Of Death after Graphics Card Update

amd radeonbsoddriversgraphics cardwindows 8.1

I recently installed the game watch dogs
After installing it i upgraded the drivers on my graphics card AMD Radion R9 200 series via the catalyst software and since then windows has been crashing on an ad-hoc basis even when sitting idle

I have recieved two different sets of errors OXOOOOOOO1 and VIDEO_SCHEDULER_INTERNAL_ERROR

I am running windows 8.1 with the driver 14.4 from AMD

My PC shouldnt really be having this problem as it is pretty high spec due to my work

Any help would be greatly appreciated as it is driving me up the walls a bit

[UPDATE 08-06-2014]

I have been looking around online and have crashed the PC a few times now trying to recreate the bug

I have looked into the event history viewer and gotten the following errors

amdacpusrsvc
acpusrsvc: IOCTL_ACPKSD_KSD_TO_USR_SVC_SET_FB_APERTURES: FAILED

acpusrsvc: GfxMemServiceInitialize: FAILED

amdacpusrsvc
acpusrsvc: IOCTL_ACPKSD_KSD_TO_USR_SVC_SET_FB_APERTURES: FAILED

amdacpusrsvc
acpusrsvc: GfxMemServiceInitialize: FAILED

I took some advice from the AMD forums to re-install the old drivers to see if they would work. I uninstalled the old ones first and installed directly from the CD

I got the warnings below but the driver installed "successfully"

The Warnings are
amdacpusrsvc
acpusrsvc: ConfigureFrameBufferMemory: FAILED.

Hopefully this will spark something off for someone

Thanks
John

Best Answer

The crash dumps were inconclusive (not your fault, but the driver corrupted the stack), looking at the drivers loaded at the time, and previous crashes by other people, it looks to have something to do with the CCC driver (atikmdag.sys).

The Catalyst Control Center is probably causing the issue (it looks to be the only thing causing 0xA0000001 blue screens. Have you tried updating the control center? If that doesn't seem to fix it, try re-installing it.

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