Windows – Any way to use Lenovo Fingerprint Manager instead of Windows Hello on Windows 10

I just had almost the same problem: I was trying to install a brand new "Lenovo Preferred Pro USB Fingerprint Keyboard" on my self-assembled PC running Windows 7 64-bit. Without any driver, it showed up as a USB Hub with an Unknown device and a USB Composite device connected. The composite device consists of 2 USB Input Devices: A HID Keyboard device and another HID-compliant device

First, I landed here: http://support.lenovo.com/us/en/documents/pd029581 - obviously the correct page describing exactly my keyboard (so it is apparently a newer model than yours). From here I downloaded and installed the "Lenovo Preferred Pro USB Fingerprint Keyboard Hotkey (Win 7) driver" Version 3.4.0.1.

After a reboot, I found the Biometric device - showing as "Synaptics FP Sensors (WBF) (PID=0015)". Actually I now see a total of 7 USB devices connected: An USB Hub with the Synaptics sensor and the composite device consisting of 2 USB input devices: One now shows as "Lenovo Preferred Pro USB Fingerprint Keyboard" and the other still as HID-compliant device.

But then I went through multiple attempts to install the "ThinkVantage Fingerprint Manager Pro Software" linked from the same page (Version 8.01.42). But no way, the installation always failed with a message saying "Setup cannot be executed on this computer".

Finally, I found this page: http://support.lenovo.com/us/en/downloads/ds101045 with "Lenovo Fingerprint Reader/ Password Vault for 64-bit Windows". This version finally installed and now works fine for the Windows login.

Hope this is at least somewhat helpful... Good luck!

I had the same problem, here is what worked for me:

Found a solution finally at the following location:

https://social.technet.microsoft.com/Forums/en-US/84a0bd50-1360-4a94-bfb3-b049ecace521/pin-and-fingerprint-signin-options-unavailable-greyed-out-in-windows-10-1607-enterprise?forum=win10itprogeneral

1. "Turn on Convenience PIN sign-in" policy (as above) must be enabled

2. All 3 Policies under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". This was the piece that was missing, and not documented properly on Technet.

After the policy changes and a restart, PIN and fingerprint options were available.

Source: Windows 10 Fingerprint - "Some settings are managed by your organization"