I have a Windows XP Professional machine, on which Adobe Acrobat Reader crashes every time it is opened, as soon as it starts.
I've tried reinstalling Acrobat Reader 9, and it doesn't help at all. If I use it to open a PDF, it displays the first page, and can be scrolled for about 3 seconds before it crashes.
Is there some way to debug this?
Best Answer
First I would try and pinpoint if it crashes with any pdf or only certain pdf's. Then I would uninstall acrobat and install an alternative pdf reader and see if things work or not.
Some alternative readers/editors to try:
http://www.foxitsoftware.com/pdf/reader/
http://www.brothersoft.com/simple-pdf-editor-14453.html
If they do work fine with alternative software, then reinstall acrobat and see if things clear up. If things dont clear up still, I would either continue using alternative pdf readers or continue to troubleshoot by analyzing any recent changes to the machine and any software that might conflict with acrobat. Also, see if you can view the acrobat error log files if possible.