I'm unable to link my Gmail account to Windows 8 Mail app when I have 2-step verification enabled on my Google account. The error message that's given is: "That email address or password didn't work." Disabling 2-step verification on my Google account fixes the problem. I guess this is really more of a bug report than a question, but I would love to hear if anybody else has a workaround that doesn't require me disabling the security on my Gmail account.
Windows 8 Mail app doesn’t work with Gmail when 2-step verification is enabled
gmailwindows 8windows-mail
Related Solutions
Though the safest course would be to reinstall the operating system and all applications as suggested by barlop, if you believe that your system has been compromised, I've sometimes found that using several antivirus/antispyware products will allow me to identify malware. It isn't always that one product is far superior to all others, but, instead, that the developers of some products have not yet encountered a new malware variant, but one particular company or organization has already encountered it and has updated their virus/spyware definitions to detect it. So for malware x, product A, B, C, and D may miss it, but product E may find it while for malware y, A, C, D, and E may not identify it, but B does. When I've had the time, I've sometimes tried a dozen or more before finding one that detected a particularly insidious piece of malware. Some other suggestions for legitimate, free antivirus/antispyware products you could try that shouldn't conflict with an existing antivirus/antispyware product on your system, if you choose the free, on-demand only version, i.e., it runs only when you manually start it, rather than one that constantly monitors your system:
Rootkit detectors:
I like to be able to boot an infected system from a Live CD, so that the operating system normally used to boot the system is not running at the time of the scan. Many antivirus vendors provide a free Live CD you can use for such purposes. Some that I've used include the following:
Note: if you wish to identify malware on a system, perhaps even when you intend, eventually, to wipe the system and start anew, and wish to try multiple programs, you need to be willing and able to not use the system for other purposes for quite some time, since a scan with just one product may sometimes take a couple of hours. You don't have to sit there watching the scan, but you need to accept that the system may not be available for your use for some time or at least may perform very slowly, though I would avoid using a system I thought might be infected for other purposes in any case. I usually perform an image backup of a system first, so that I can always revert to the prior state and test again with some other product, if I want to compare products or a particular one renders the system unbootable after it has removed what it identifies as malware, which can, sometimes, be due to false positives.
Sometimes I use that approach to determine what website was the source for an infection. By looking at time stamps on files associated with an infection and correlating them with website visits, using tools such as the free Web Browser Tools provided by NirSoft that allow you to examine the browser history of various browsers.
And, if you have a particular file you suspect is a culprit for an infection, you can upload it to a site that scans files with multiple antivirus programs. Sites that provide that type of service for free include the following:
- VirusTotal - now owned by Google
- Jotti's Malware Scan
- VirSCAN
Spending the time to identify the exact cause of an infection can often consume far more time than wiping and reloading the system, though, and you may decide to do that in the end, anyway.
I just had the same problem and ultimately it was fixed by the Less secure apps setting. Which I know you already tried to set. It didn't take for me either when I set it via this link:
https://myaccount.google.com/lesssecureapps
When I visited this page, scrolled to the bottom, it was still disabled, and enabling it there corrected the issue.
https://myaccount.google.com/security
Also, make sure you use your full email address as the username.
Best Answer
There is actually a simple way to get your GMail acount to work with Windows 8 Mail App even with 2-step verification enabled. You'll just have to use Application Specific password.