Windows 7 – Fix PC Freezes with Hard Disk Light On

freezehard drivewindows 7

I recently replaced a defective hard disk with a new one [ Windows 7 – "A disk read error occured. Press Ctrl + Alt + Del to restart" ]

I have been using the new hard disk with a Windows 7 installation for about 4 days. Now it has started freezing frequently. Sometimes every 2 minutes and sometimes every 10 seconds.

The freeze lasts for anywhere between 10 and 30 seconds during which time the hard disk light is constantly on.

UPDATE: I found lots of this error in the system event log:

The driver detected a controller error on \Device\Ide\IdePort1.

The source is mentioned as "atapi" and the Event ID is 11.

These things happen randomly:

  • Explorer alone freezes and restarts by itself
  • Firefox alone freezes and becomes responsive randomly
  • Half the open windows freeze and become responsive randomly
  • All windows freeze and become responsive randomly

My Efforts

  • I scanned my computer using Microsoft Security Essentials and found nothing malicious.
  • I did a chkdsk /r and found no problems.
  • I did a memory diagnostic and found no problems.
  • When I go into safe mode, it doesn't freeze and I am able to use it normally for longer periods of time.

What other steps can I take to locate the problem?

P.S.

There is lots of software installed – I am a developer and my PC is full of IDEs, database servers, web servers, developer tools, testing tools, all browsers etc..

BUT my hardware is more than capable of handling the load – Dual Core 2.7GHz, 2GB RAM, GeForce 9400GT and I think a fast and big enough hard disk.

My windows is up to date as of now. I have installed ALL updates including optional drivers etc. All my installed software is up to date.

Best Answer

Any errors reported in the system event log? It is possible the new drive has issues.

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