Windows 7 CHKDSK reports “File record segment 3680 is unreadable” and then blue screens and reboots

chkdskUbuntuwindows 7

My computer was working fine yesterday but I booted up this morning and everything was incredibly slow. I have done nothing special for the past few days so I assumed it could be a disk error.

I set it to do a CHKDSK on next reboot and rebooted.

It reports "File record segment 3680 is unreadable" and then blue screens and reboots itself. It goes back into CHKDSK and does the same thing again.

I have now booted into my Ubuntu partition which is working fine. What can I do?

Best Answer

Sounds like there is a physical disk error on your hard drive.

Also sounds like one of the following things is going on:

  • The Windows boot process may refuse to continue if boot-time chkdsk reports a physical disk error - in all my years I've never had the pleasure of seeing chkdsk report such an error so I've never experienced this personally but I would suspect it to be the case.

  • The physical error involved may be on a critical system file that Windows needs to run.

The actual error reported by the BSOD may give more clues.

Disk errors can cause sudden slowness in the way you describe. Honestly I would get important data of that drive now by external means and replace it as soon as possible.

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