The quick access folder in the Windows 10 explorer usually groups the items by type, first all folders and then all files:
I have one machine where for one user that grouping is missing:
For other users on the same machine the grouping is as it should be. The group and sort options in the context menu on quick access are disabled, but that seems to be normal, as it is disable for other users too. I tried setting the options back to defaults in the explorer options, but that didn't do the trick. Apart from that I can't find any option to turn grouping on or off for quick access.
- In other folders the sorting and grouping works as normal
- Changing the view mode (tiles, small icons, large icons etc.) makes no difference (this came up in a now deleted answer)
- I browsed through the registry, looking for obvious options, finding none
- It works correctly for other user accounts on the same machine
- The machine is joined to a domain, there are no group policies set that should affect this
- The user with the problem is not a domain user, it's a local account
How can I turn grouping in quick access back on?
Best Answer
I recently had this issue, which I fixed by using the "Reset Folders" button under the "View" tab, in the "Folder Options" property menu.
I suspect the quick access folder is handled uniquely by Windows Explorer, and as such doesn't do its ordering and sorting by the "normal" means (i.e using the "Sort By" and "Order By" settings) which is why they're greyed out.