I have visited tons of websites and watched dozens of Youtube videos, yet I can't find a solution to my problem.
I recently upgraded my laptop to Windows 10, and now it won't shutdown properly.
I have turned off fast startup and sleep mode from power options.
Here is what happens:
- Start menu > Power > Shut down
- It exits windows and apparently turns off (black screen)
- The power lights are still on and my computer apparently doesn't shutdown.
Best Answer
This worked for me:
Device Manager/ System Devices/ Intel(R) Management Engine Interface
Then: right click properties and select driver (currently version 11.xxx), uninstall and OK.
Next reboot, check driver - should have rolled back to an earlier version, mine is 9.5