Hello I was wondering if anyone could help with an issue on my Windows PC as to why I keep getting BSOD only during Torrent downloads in Windows 10. It always happens during the downloading of Torrents not the start of the program. I have swapped several torrent clients and still am able to reproduce the same issue, a BSOD with "Page Fault in Non Paged Area." Downloading large files via web browser or Skype were tested with no issues, however the BSOD often pops up downloading any torrent on any client and the file can be any size.
My Windows 10 Copy is genuine and I had recently done a fresh install in an attempt to eradicate any potential problems with no avail. The fresh windows 10 install also was installed on a brand new hard disk drive so it could not have been a HDD issue, I only replaced it because Crystal Disk had caution on the old drive (it is fine on the new drive). My RAM also isn't an issue as I have ran MemTest86 for approximately 5-6 hours and everything checked out fine. Therefore I am having trouble pinpointing the issues causing this. Previously my PC was on a Windows 8.1 version and the issue did not arise until after I upgraded to Windows 10. Thus I think thinking it could potentially be a driver issue which is causing this BSOD but I cannot pinpoint what. I have read many issues online regarding this BSOD which is why I have done several tests myself before comming onto here. I have messed around with paging options as suggested in other posts but it did not appear to solve the problem. As for antivirus software, I am currently using Norton Internet Security 2015, for the sake of testing I have also disabled it before resuming torrent download and reproduced the same BSOD. Please help!
Here is a minidump:
http://www.filedropper.com/111215-34031-01
Anyone who can help is appreciated! Thank you!
Extra Info: ( Via Belarc Advisor)
* Windows 10 Professional (x64)
* Hewlett-Packard HP ENVY 15 Notebook PC E1P05AV
* Boot Mode: UEFI with successful Secure Boot
* 2.40 gigahertz Intel Core i7-4700MQ
* Board: Hewlett-Packard 1963 KBC Version 93.52
* 8126 Megabytes Usable Installed Memory
* HGST HTS721010A9E630 [Hard drive] (1000.20 GB) -- drive 0
* Intel(R) HD Graphics 4600 + NVIDIA GeForce GT 740M
* Norton AntiVirus Version 22.5.4.24 Norton Security
Best Answer
I checked the dmp file with Windbg and it shows that the Intel storage driver
iaStorAV.sys
causes it:The driver is from February 2015, so look for a driver update.