Why does mail deleted in Thunderbird still show up in outlook.com

emailimapthunderbird

I deleted about 2000 emails in Thunderbird, which is now nice and clean, but they are all still visible on the outlook.com web portal client.

I have Thunderbird configured using IMAP settings. I have Thunderbird set to move deleted items to the same folder outlook uses as trash. I emptied the trash also.

I would really like to avoid having to go through and delete them all in outlook as well. Is there a way to set Thunderbird to delete messages on outlook.com when deleted locally?

Best Answer

Thunderbird does not delete messages from the POP server

  1. Go to Options -> Advanced -> Config Editor.

  2. Settings:

    • POP3 Find the Name mail . pop3 . deleteFromServerOnMove
    • IMAP Find the Name mail . imap . expunge_after_delete
  3. Set it to True.

True: Delete the copy of the message on the POP3 server if you move or delete the message.

False(default): Only delete the copy of the message on the POP3 server if you delete the message.

That's it, restart Thunderbird. You need to press 'Get Mail' everytime you want to sync with the email server, in order for you to make sure messages in the application is in sync with the email server.

The following should be emphasized to realize the sync with the server. You will not see your server message disappear upon the initial Get Mail download (new messages downloaded). After you process your Inbox in Thunderbird by deleting/moving a new message, then do another Get Mail which will delete the new messages previously downloaded on the server (put in sync).

Note: If you have older messages in your Thunderbird Inbox, they will not be deleted from Server. Delete them manually from server. From then on, any new messages you download, then process (delete/move), and then do the sync by doing Get Mail again WILL be deleted.

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