When I run Windows Update, I get error code 0x80070002

windowswindows 10windows update

When I open windows update, it just says error, with the code 0x80070002
I try to check for new updates and it just stops at downloading 0%, and says error.
I am a new to computers what do i do. Thankyou

Best Answer

I worked with microsoft support, and they said these directions were on their internal documentation. These steps fixed this error for me.

Open cmd as administrator

Run these commands, make sure it says service stopped successfully, or not started.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old
ren C:\\Windows\\System32\\catroot2 Catroot2.old

Run these commands, make sure it says service started successfully.

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Restart, then try windows update again

That worked great for me.

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