Using Whatsapp web on my PC, drag & drop jpg files to send them via Whatsapp. If the file is in portrait orientation, I get a message: ".file you tried adding is not supported 1".
If I rotate the file to landscape, Whatsapp web accepts it (but the pic is distorted and in the wrong orientation).
There is no problem with portrait images in the Whatsapp phone app.
Why doesn't Whatsapp web accept portrait pictures? Is there any workaround or manipulation of the portrait file that can cause Whatsapp web to accept it?
Whatsapp web does not accept jpg file in portrait orientation
jpeglandscapeportraitwebwhatsapp
Best Answer
Open the photo in an editor (I used Picasa) and save a copy. The portrait photos from my Canon EOS camera are rejected by Whatsapp Web, but once I open and save them, everything was fine.
Do submit this as a bug with the Whatsapp devs, if you can.