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I'm trying to fix a friends laptop running Vista. He told me his wireless networking wasn't working which I confirmed. I then tried the ethernet NIC and it also didn't work. I am unable to even ping localhost/127.0.0.1. I noticed when I issue an "ipconfig /all" command the assigned IP comes back with:
169.254.238.242 (Preferred)
My understanding is this comes back when the computer can't get an IP address using DHCP. I even tried assigning a static IP address (192.168.1.x for my home network) but no luck. I did some research and found this seems not to be an uncommon problem. I notice there are a lot of tunnels, etc. I'm not a big Vista guy so I'm not exactly sure what's going on here. I even tried upgrading the driver for the ethernet controller but no luck. I figure since it's happening with both wireless and the ethernet conroller it has something more to do with the the OS/dirver configuration. Here is the entire output of the ipconfig /all command:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Brent-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-E0-B8-FC-DE-81
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.238.242(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5B91 Wireless Network Adapter
Physical Address. . . . . . . . . : 00-22-69-8F-1A-AB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{9F10C518-8D3F-40BF-9D1B-15A8FDD95
808}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{5559AAD9-B5EF-4392-A7B3-D9DF2A2B8
60E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{62E497EB-9F7D-4AA8-A696-3D1AAB6F9
C03}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{15C75D20-E062-4983-8152-98017F1D1
A56}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Best Answer
I figured out the problem after doing a little research. I ended up un-installing all Norton software (Norton 360 and Symantec Live Update), rebooted and everything worked great. IP address grabbed fine via DHCP and all is right with the world.