Windows – USB 3.0 randomly disconnecting and reconnecting

external hard driveusbwindows 8

I had an old laptop that died so I have bought a new one. I have taken the 2.5 SATA hard drive from the old laptop and I have put it into an external 2.5 SATA enclosure usb 3.0 and I connect it to the new laptop.
My new laptop has Windows 8 64 bit installed. When I connect the external hard drive to the new laptop throught USB 3.0 port, it gets randomly disconnecting and reconnecting continuously, even when I am not using it. Also happens if I connect to another usb 3.0 port.
Also I have observed that If I connect the external hard drive to a USB 2.0 port instead of an USB 3.0 port all work ok, no randomly disconnection and reconnection occurs. It only happens when I connect it to an USB 3.0 port.

Some ideas to solve this issue?

Best Answer

This is typically due to a power configuration option. Go into device manager and don't allow the computer to put the device to sleep!

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If this doesn't work, try playing with the power options in Control Panel