Unable To RDC One PC

remote accessremote desktop

I can Remote Desktop any PC under our domain, except this ONE! When I try to RDC this one PC, I get an error of:

Connection was denied because the user account is not authorized for
remote logon

I have Domain Admin Credentials, so what would be keeping me from being able to RDC this 1 PC?

Best Answer

Unable To RDC One PC

I can Remote Desktop any PC under our domain, except this ONE! When I try to RDC this one PC, I get an error of:

Connection was denied because the user account is not authorized for remote logon

I have Domain Admin Credentials, so what would be keeping me from being able to RDC this 1 PC?

A few items to consider for a solution to this problem. . .

  1. Ensure the PC is joined to the correct domain for the administrator account you're RDP'ing into it as.
  2. Unjoin the PC from the domain, reboot it, rejoin it to the domain, reboot it again, and then try to RDP into it again.
  3. Ensure there is no local (or domain) group policies that are explicitly denying access for this account to RDP into this machine.
  4. Add the account to the Windows local security group named Remote Desktop Usersand try again.
  5. Add a different non-domain admin test account to the local Remote Desktop Users security group, and try RDP'ing into it and compare results.

These are quick things I would try and then...

  1. Look over Windows Event Viewer logs.
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