Windows 7 – Unable to Join Domain with Professional Edition

domainwindows 7

I've just received a new laptop with a ghosted Windows 7 Professional image. When I go join the machine to the domain I see the 'Domain' text box greyed out (the system is in Spanish) :

Join domain dialogue box

My local account has administrator rights. To verify it's not my account that's at fault I've enabled the Administrator account and tried to join, logging in with that account, without any success. Does anyone know why that box is greyed out? The 'Network ID' button is also greyed out in the system properties dialogue box.

Best Answer

Check the Device Manager and make sure the network card is ok.

Also check to make sure the correct protocols are installed. Right Click the NIC and choose properties. "Client for Microsoft Network" etc should all be there.

You also want to check your Services. Computer Browser, WorkStation, Netlogon, etc should be running.