I’m using MacBook Pro 13.3inch M2chip and just purchased new prism plus x340 pro monitor. I was using urgreen converter to connect my monitor and MacBook but only can get up to 50hz refresh rate.
Any solutions for this? I wish I can unlock full performance on my monitor with my MacBook pro. Your suggestion will be appreciated!!!
Best Answer
Unfortunately, the following are the outlined specifications for your Mac. The specifications clarify that the maximum refresh rate supported on external monitors is up to 60Hz.
The most likely reason you're getting 50Hz at the moment is because of your Ugreen Adapter. You may be better off going for a more suitable dock that can connect reliably with your Thunderbolt 3 Type C Ports. The original Apple ones are better suited for the design of those Type C ports. Third party adapters and docks are not always made to the actual design specifications for Apple devices even though they might be compatible.
The Type-C Ports on Apple Devices have a small cut internally which have a locking mechanism and their products are designed to lock in correctly. Third party products are not usually designed with that consideration in mind, which may eventually cause other issues with the device.