I’m using Windows 8.1. and TeamViewer version 9.0.299 on a Dell Inspiron 15r 3521 laptop. Intel HD4000 with AMD HD8370 graphics.
I have set AMD graphics to work on high performance for TeamViewer by disabling power saving while TeamViewer running.
Everything was working fine till yesterday, and today when I shared my screen to my friend he sees only a blank or or completely black screen. He can see my screen sometimes when I move my mouse, but only part of the screen.
Here is a video of a similar problem. I have restarted TeamViewer server and even restarted my laptop, still problem persists. Also, when I tried using join.me my friend was seeing only a black screen.
Best Answer
I fixed it. It was due to Intel Graphics drivers. I updated them and now all works fine.