Teamviewer connection error: “Partner did not connect to router”, “WaitforConnectFailed”

remote accessremote desktopteamviewer

Sometimes I got this error message when trying to connect to a client:

No connection to partner!
Partner did not connect to router.
Error Code: WaitforConnectFailed

Both computers are ready for connection according to the information presented in the Teamviewer app windows.
Both computers are running the same version of Teamviewer.

The partner computer cannot connect neither receive connections.

Here's what it looks like on the remote end:

enter image description here

Best Answer

This solve the issue

For this particular error "Partner did not connect to router" while apparently the partner was ready for connection:

  1. Ask the partner to disconnect from the network
  2. Ask the partner to restart his/her router (switch off and on)
  3. Wait for the router back and ask client to reconnect to the network