Synology cannot sudo to root

sshsudosynology

My current DSM is 6.1.4-15217 Update 5.
There is something I do not understand :

I can ssh via an admin account, root account (yes, I shouldn't be according to docs) and my user account (john) which is in administrators group.

For security reasons, I would like to only allow connection through ssh with user account (john) and then do sudo root/admin if required.

For the moment, although I can log using root/admin, Once logged with John, I cannot sudo to root or admin (I triple checked the password used, account is not locked since I can always connect through ssh).

When I say connect, that means using putty from a windows box.

What is amiss in my configuration ?

Thanks for your input

Best Answer

Try sudo -i with john password instead of su. Looks very similar to your question: Synology DSM - Can't log as root (but works with admin)

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