Solid red light on Samsung CLP-325W

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I'm getting a solid red light on my Samsung CLP-325W printer. The printer started showing this error when I was low on 2 color toners. I've bought the official toners from Samsung. however I'm no longer getting the errors about low toner, but I'm getting a solid red light.

I've also tried to observe this printer via the "Smart Panel." Any attempts to print fail.

Other notes:
This printer is connected to my network via an ethernet cable. I can view the printer's page. However that does not report any particular errors.

Best Answer

According to Samsung, any of these conditions can cause the On Line LED to glow solid red:

  • Printer paper is jammed inside your printer.
  • A cover is not closed properly.
  • The toner cartridge is not inserted properly and needs to be reinstalled.
  • The toner cartridge is running low.
  • There is no paper in the paper tray.
  • The paper inside the paper tray is not installed correctly.

If you've looked and it's none of these, then check for blocked/broken sensors and switches that may cause the printer to think one of these conditions is true.