Windows – Snip & Sketch tool not working – missing ms-screenclip protocol handler

windows 10

I bought a new computer, installed Windows 10 Pro N on it (version 2004), and now the Snip & Sketch tool isn't working.

When I click the button 'New', it shows the message "You'll need a new app to open this ms-screenclip link". I've tried the link to look for apps in the Microsoft store, but it won't find anything.

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Upon further investigation, I discovered that on my pc, the protocol handler 'ms-screenclip' is not installed, while it is on my laptop. The 'ms-screensketch' protocol is installed, weirdly enough.
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I've tried removing and reinstalling the app multiple times through the Windows store, but it has had no effect.
Any idea how I can add that protocol handler to my machine?

Cheers,
CJ

Best Answer

For solving Snip & Sketch and ms-screenclip failure you should use the Windows Media Creation Tool

Download the application, then follow below steps to repair your windows installation:

  1. Run application (You need to be an administrator to run this tool)
  2. If you accept the license terms, select Accept
  3. Select Upgrade this PC now on "What do you want to do?" screen and then select Next
  4. Wait until creation tool download last stable version of Windows 10 and it's updates
  5. When Windows 10 is ready to install, you’ll see a recap of what you’ve chosen, and what will be kept through the installation. Select Change what to keep to set it to Keep personal files and apps to just repair the current installation
  6. Select Install to run windows installation, remember to don't turn off your PC during installation
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