Remote Assistance is enabled on a PC to-bo-controlled-remotely which is running Windows 7 Starter.
I also allowed permanent access for it on the firewall.
On the controlling Windows XP Professional laptop I enabled Offer Remote Assistance
using gpedit.msc
.
Both are on the same Workgroup and on the same subnet in my LAN.
But I still receive Permission Denied
when I attempt to connect:
Any idea what I could be missing and how to troubleshoot this problem?
Best Answer
You can't use Remote Assistance if the "Novice's computer" runs Windows 7 Starter.
This is because you can't run
gpedit.msc
on Windows 7 Starter and if you notice @KCotreau's link, runninggpedit.msc
on the Novice's computer is a requirement.(yes, this is despite having the Remote Assistance option in the Computer properties on Windows 7 Starter)
As @KCotreau suggested your only recourse is a third party application like UltraVNC or TeamViewer.
My personal favorite: open source TightVNC. So easy to install and use, I sometimes wonder what was in the minds of the geniuses who designed "Remote Assistance"...