Windows – Printer offline until spooler service is restarted

print-spoolerprinterprintingwindows-vista

Has anyone experienced a situation where a printer appears as offline until the Spooler service is restarted? Any thoughts?

Steps I have tried:

  1. Updating to the latest print driver (for Vista 64-bit; the driver is WHQL certified)
  2. Uninstalling and re-installing the printer
  3. Disabling Windows firewall

The printer is a Brother MFC-490CW, set up wirelessly. It's not being shared through another PC. I'm printing to it just fine using Windows 7 64-bit.

Best Answer

The print spooler will take the printer offline if the print server port becomes unavailable (most often this is a USB printer), or if the driver requests it. You may find it easier to right click the printer and untick "Use Printer Offline" and see if that puts it back into online mode.

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