Photoshop CC 2015 – New layers are all white, not transparent

adobe-photoshop

I'm running Photoshop CC 2015 on Mac OS X 10.11.

Since upgrading to Photoshop CC 2015 (2015.1.2 20160113.r.355) when I create a new layer it's all white, when I select pixels and press the Delete key the pixels remain white – I'm unable to get transparent pixels. The layer is a "normal" layer, not a Background layer.

I note this happens even when File > New > Background Contents: is explicitly set to Transparent.

Under Preferences > Transparency I have the default settings of Medium Grid Size and Light Grid Colors.

How do I get transparent pixels back?

UPDATE: I'm having the same issue as described here: https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-2015-checkerboard-preview-for-transparency-in-thumbnails-and-artboards-are-gone

Best Answer

Ugh.

Apparently this is "by design". Even though Photoshop Preferences retains the Transparency Grid options page, the feature is permanently disabled in the main document view and layer thumbnails, see here: https://forums.adobe.com/thread/1872120

Adobe:

Hey guys,

As I understand it, in our user testing this was the most useful behavior requested by designers. We do plan to make it more configurable in the future.

Regards Pete

aaaaargghhhh

To add insult to injury, the Adobe CC installer doesn't do anything when I instruct it to install Photoshop CC 2014.

Update I fixed the Adobe CC installation issue by deleting my CC OOBE directory.

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