Our company recently upgraded its "bizhub" Konica Minolta printer to the latest version and this printer has been one hassle after another. Today, I tried to print a normal document and the printer went into error and basically shut down until it was manually reset. It complained that the "paper size is incorrect" and it apparently thinks the document is A4 and it refuses to print apparently unless I load it with A4 paper which I don't have because our company is in the United States and does not buy paper from Europe.
Here is what the print screen looks like:
How can I get this document to print? I have tried changing it to "Fit" but it makes no difference. Same error.
Best Answer
Go into your printer properties and set the paper size there.
Uncheck "Choose paper size by PDF size".