Let's clarify what you meant with I'm using Outlook 2013 via IMAP:
- You are using Outlook 2013 to connect to an Exchange account via IMAP or IMAP-like protocol.
- You are using Outlook 2013 to connect to a non-Exchange account via IMAP.
- You are using another client, possibly in a mobile device, to connect to an Exchange account via IMAP or IMAP-like protocol.
For sanity's sake I will assume you meant the first one, though the second option will probably have the same behaviour with the first one (I hope). For the third one, it might need another answer as mobile devices' behaviour might vary.
Simple Answer
Before we go on, let me say that if you switched from IMAP to POP3, then Adam Thomson's answer will be sufficient for you :)
Or would you rather read on...
IMAP is supposed to work by syncing folders that you have subscribed (optionally: with your own custom filter) which is done ideally in near real-time. Outlook 2013 might have the tendency to guarantee this behaviour, ignoring the Send/Receive rules you may have set. But, Working Offline seems to break this behaviour (or rather, Outlook's IMAP-syncing obeys the Work Offline's dictatorship).
If you are alright with switching to Work Offline mode for eternity, then please continue...
Switch to Work Offline. Done! Now we need a method to Send/Receive in offline mode. But only to send, not to receive.
Before you are too worried facing the doom of working offline forever (or rejoice!--if your job is to answer those never-ending corporate emails), let me tell you that while working offline... you can still Send/Receive your emails! (OH NO!!)
Seriously, just tick Include this group in send/receive (F9)
checkboxes in both Online and Offline category in the Define Send/Receive Groups settings window, also tick Schedule an automatic send/receive every XX minutes
in both section, and also lowering the XX minutes to something lower, let's say 10 minutes
while you're at it. (Note that this is not actually the best use for these options.)
Now, have you defined your own Send/Receive Groups yet? No? Great! Click the Edit button! Yes, you say? You have set a custom group for your IMAP-enabled account? Doesn't matter! Select it, and then click the Edit button! Remember to check the other groups later, because what matters most is on the inside.
Inside, pick the email account you want (if there is only one then it will be much much easier). Make sure you tick the main checkbox called Include the selected account in this group
.
In the Account Options group box, tick Send mail items
(so that you can send emails, duh), and untick Receive mail items
(this is actually important). Untick other checkboxes as necessary.
Regarding those two checkboxes, let me add something mind-blogging for you a bit:
- You can still send mails with
Send mail items
option unticked, while offline, by issuing commands:
- Send/Receive All Folders (F9) (if the group's Offline option
Include this group in send/receive (F9)
is ticked)
- Send All (always)
- Update Folder (when in the Outbox folder)
- You will still receive mails with
Receive mail items
option unticked, while offline, by issuing commands:
- Send/Receive All Folders (F9) (if the group's Offline option
Include this group in send/receive (F9)
is ticked, and the group's Include the selected account in this group
is ticked for the email account)
- Send/Receive (Inbox) (always)
- Update Folder (when in the Inbox or other incoming folders)
Just like what they said, all roads lead to Rome. But Rome here is actually what we don't want to reach. So what more can we do?
FEAR NOT! FOR THERE IS A SECRET I HAVE NOT TOLD YOU YET. SPOILER ALERT!!!
I have told you, what matters most is on the inside. QUICK! To that Edit button again!
Now you see, inside the inner Send/Receive group setting, in the Folder Options group box, there stand those shiny folders, ready for you to tick/untick. UNTICK THEM ALL. These tickmarks have been responsible for all of your grueling lifeless nights. They are the source of reason of why the Outlook IMAP demon behave like this. (Tick = sync folder. Untick = do not sync.)
Let us summarize...
Disable folder auto-sync
- Switch to Work Offline, and remain like this forever as necessary.
- Open Define Send/Receive Groups options window.
- When Outlook is Offline: tick
Include this group in send/receive (F9)
.
- When Outlook is Offline: tick
Schedule an automatic send/receive every XX minutes
and other options as necessary.
- Group item: Edit to open Send/Receive Account Setting.
- Tick
Send mail items
.
- Untick
Receive mail items
and other options as necessary.
- Untick all folders if you don't want Outlook to auto-sync any of them.
Send emails
- Send/Receive All Folders (F9).
- Or just wait if you have scheduled it to run even when working offline.
Check emails on demand
- Send/Receive (Inbox).
- Update Folder (when in the Inbox or other incoming folders).
That's it. I hope it works for you.
First, test the email by sending an email to yourself. If you don't receive it back, then you definitely have a problem.
Standard non-Microsoft E-mail typically uses two different protocols: an SMTP server for sending/outgoing, and an IMAP or POP3 server for receiving/incoming.
Sometimes they can be the same server, sometimes they are different. So it may be that your incoming server is incorrect (and different from your outgoing server), or the settings such as Use SSL, etc. are not correct.
Also make sure the incoming mail is using the right protocol, if your provider only supports POP3, IMAP won't work.
If you are using a free email provider you may need to pay them to get POP3/IMAP access, though if you can use their outgoing server without problems, then it's very likely a settings issue.
Best Answer
Outlook has Send and Receive Groups, with appropriate checkboxes to enable and disable Incoming and Outgoing options when you do a Send and Receive.
I don't have Outlook installed on this machine, but it's under the Accounts area, or Tools menu on older versions.