Microsoft Outlook – Outlook Needs Password but Dialog Box Disappears

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I have the same problem outlined in this forum thread – my Outlook shows the "Need Password" in the status bar:

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But if I click it nothing happens, no dialog appears. There is also this button "Type Exchange Password & Connect":

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If I click it a dialog briefly appears but then disappears. If I restart Outlook (close then open it) this fixes the problem for a time but then it appears again.

How do I manage to enter my account password so it stops asking me for it?

Best Answer

A collection of various known Outlook fixes for login problems :

  • Run Credential Manager, and if your account is listed ensure that it's correct.
    • If not correct, fix it.
    • If correct, try deleting it, reboot and log into Outlook.
  • Logging-in into Web Outlook might sometimes show an existing problem such as the need to change the password.
  • Start Outlook in safe mode by running Outlook.exe /safe and enter the ids if asked.
  • Unlink the Microsoft Account from Outlook
  • Disable Modern Authentication by regedit to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD item named EnableADAL and set it to zero.
  • Under the same registry key, create a DWORD item named DisableADALatopWAMOverride and set it to 1. See Microsoft article.

Undo fixes which didn't help. You might also create a system restore point before starting.

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