I previously had the focused inbox in my outlook 2016 and then one day it mysteriously disappeared. And was replaced with something less practical than the old combined inbox where read and unread are in different areas.
The key difference between this and the other questions I've seen is that I had the inbox then it disappeared and I want to know the steps required to get it back. It still works on the portal website.
All the documentation I've seen suggest checking the view ribbon to setup the focused inbox
Configuration notes
- Office 365 for business
- The computer I'm using is on windows 7
Best Answer
One possible solution: Try to add Focused Inbox back to the View ribbon
Open File > Options > Customize Ribbon
Under Choose commands from select All Tabs and under Customize the Ribbon select Main Tabs.
In the column on the right, select View.
From the column on the left search under View for Focused Inbox and if you see it, select it and click the Add >> button in the middle to add it to the View section on the right.
This is how and where in the UI: