I tried emailing my wife from my new company email account (which uses Exchange). When she responded, her email went into the "Junk E-mail" folder. So I tried a few things:
- Added her to the "Safe Senders" list
- Added her as an Outlook contact and checked the "Also trust email from my Contacts" box in the "Safe Senders" tab
- Added her domain to the "Safe Senders" list
- Switched from "Low" to "No Automatic Filtering" in the Junk Email options
No matter what I would do, her emails would still go into the Junk Email folder.
Can anyone recommend additional things to try?
Best Answer
I'm afraid that maybe your company's email server is somehow flagging the email as junk even before it gets to you. If that was the case, your client would have no say in whether it was or wasn't junk. At least it's not getting filtered out altogether.
You may just have to deal with this one or talk to someone who can modify the company email server's policies.