We have an Office 365 (Exchange Only Plan).
Have a brand new machine running Windows 7 and Office 2010 installed.
The PC is connected to a domain – Server running Windows Server 2011 (SBE)
When we launch outlook to setup the Office 365 account, Outlook automatically populates the network users Name & Email address – Not sure to where this info is coming from (perhaps from AD).
Been told there is no group policy in place to force this and that the local exchange services have been disabled.
When I try to manually setup the exchange online profile and use the exchange server – outlook.office365.com, outlook doesn't seem to recognise it.
Any ideas to how I can get around this?
Thanks!
Best Answer
The properties are based on the logged on account with the machine.
You need to run the desktop setup tool from Office 365 since you are running Office 2010.
Outlook works by using AutoDiscover service. If you put in an account like John.doe@mycompany.com it will look in DNS to find auto-discover settings in DNS. If these are not set correctly it doesn't know how to find your server. When you run the above tool it will help you configure your account.
Edit If the above doesn't work I would move to check more comprehensive check