Windows – Outlook 2013 shows a metered connection warning on Windows 7; causes Office updates to fail

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I have MS Office 2013 on a Windows 7 computer that's showing a metered connection warning in Outlook, also, Office is asking to update itself, and the update invariably fails near the end. During all of this, Outlook is practically unusable. It doesn't fetch any mail and doesn't send anything.

Now, marking a connection as metered/unmetered appears only in Windows 8, so I cannot disable it in any way; also, it actually isn't a metered connection.

The closest to this issue is this thread I've found: http://www.techsupportforum.com/forums/f57/solved-outlook-2013-and-metered-connection-warning-748217.html but their solution with deleting mapisvc.inf file didn't help.

What else could be causing this and what could I do to solve it?

Best Answer

Try to check the read-only attribute on all files used by Outlook. This means folders like Windows, Program Files, Users, ... Any folder, where any data accessed by outlook can reside. I had similar problem - after computer crash...

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Outlook – How tonstall Outlook 2013 side-by-side with Outlook 2010

UPDATE:

Not possible, see the following from MS Help text on the install screen:

    Outlook: Some things to consider
Before you install Outlook, you must remove any earlier version of Outlook, because two versions of Outlook can’t be on the same computer. If you want to keep an earlier version of Outlook, you must choose on the Installation Options tab to not install Microsoft Outlook 2013.

If you choose not to install Outlook 2013, the version of Outlook you kept won’t use Microsoft Word as its email editor. You’ll use the Outlook email editor instead and not be able to use the features in the Word email editor.

UPDATE DUE TO COMMENT:

In your position I would pick myself up a copy of Virtual PC or VMware and load Windows w/ a Copy of the old or new Outlook on it, depending on which one you only needed for testing.

Outlook – Troubleshooting Outlook name cannot be resolved

Try deleting the Outlook profile and recreating it.

Best Answer

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Outlook – How tonstall Outlook 2013 side-by-side with Outlook 2010

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