I have a user running still running on Windows XP + Outlook 2007. He uses a google apps email account through IMAP w/ SSL on port 993
Recently he's started receiving an error message shown here.
The time on this computer is properly set and all updates have been installed (include the optional root certification updates)
https website work without a problem it's really only outlook that is seeing this error. Doing a lot of searching on google before posting I also came across some people saying to clear the SSL state in Internet Explorer under Internet Options -> Content -> Clear SSL state and I've also reset the internet Explorer settings as well.
Would anyone here suggest any additional troubleshooting to try to get this error "silenced" at the very least?
Best Answer
Open Outlook > Click ‘Tools’ from the top menu > Select ‘account settings’ from the ‘tools’ menu > Highlight the email account you are having trouble with and press ‘Change’ > From the ‘Change e-mail account’ page click on ‘More settings’ >From the ‘Internet email settings’ page choose the ‘advanced’ tab >Un-tick the ‘This server requires authentication’ option > click ‘OK’, then ‘next’ then ‘Finish’