I have a Brother model MFC 490CW color printer than has three color ink and one black ink cartridge.
I've replaced the black ink cartridge, but I still get no black ink being printed, the three color inks are printing correctly. What could be going wrong and how might I fix this? The printer had been idle for about nine months, could there be some kind of clogging? The printer's clean utility did not help.
Best Answer
I cleared the ink jets on a brother MFC-490CW on the first try.