My Skype keeps on crashing when I run Skype and try to login


Skype will crash after I run it for a few seconds. This problem causes me to be unable to login to Skype. I am running Windows 7. The following is the problem signature.

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name: Skype.exe
  Application Version:
  Application Timestamp:    4dd67601
  Fault Module Name:    Skype.exe
  Fault Module Version:
  Fault Module Timestamp:   4dd67601
  Exception Code:   c0000005
  Exception Offset: 006ebe12
  OS Version:   6.1.7600.
  Locale ID:    17417
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Best Answer

This appears to be a bug and poorly tested Skype Upgrade.

I am not aware of the exact issue, but Nick Craver just posted on Twitter about this and a solution.

"#Skype Delete or rename C:\Users\USERNAME\AppData\Roaming\Skype\shared.xml to make it run again"

In response to something I wrote to him, he wrote "the deleting works...looks like a (poorly tested) infrastructure change that the client can't handle at all, bad node data saved"

So, not tested myself, but I trust what he wrote! Do the above, or to make it simpler, copy the following in to either a run box, or explorer address bar:


and delete the file named:

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