I got a Dell Vostro 3500 with i7 11th gen and Iris Xe Graphics from work, I have my personal monitor, a LG 29WK600 Ultrawide 2560×1080 monitor.
While trying to connect it with the laptop, it only accepts 16:9 resolutions… After some research I found some articles saying it's a hardware limitation, saying it's HDMI 1.4 that only accepts 1920×1080@60hz… so the display quality is very bad…
Has anyone else faced something similar? Is there some way to bypass this? Like a adapter, driver, etc to achieve the 21:9 resolution?
Just can't get how a brand new laptop nowadays still have some stupid limitation like this…
Best Answer
This is a physical limitation of the HDMI video port as detailed here: https://www.dell.com/support/manuals/en-hr/vostro-15-3500-laptop/vostro_3500_setup_specs/ports-and-connectors?guid=guid-da941dbf-7209-45b3-a380-f529efb39077&lang=en-us
However, I also note that it comes with an optional USB C port and USB 3.2 port which provides plenty of opportunity to purchase an external dock or video adapter with capabilities that will work with your monitor.