Display Troubleshooting – Monitor Only Running at 60Hz: Solutions

displayrefresh-ratetroubleshooting

So I just bought a gaming monitor, the Samsung CRG5 144hz monitor. I have an intel core i5-1035G1 CPU @ 1.00GHz 1.19 GHz, and an intel UHD graphics. The monitor came with its own HDMI cable, which I suppose should do 144hz 1080p. But when I connected both my laptop and the monitor, the monitor only goes to maximum 60hz in the Display Adapter Properties. I have windows 11.

How can I solve this?

Thanks.

Best Answer

The cable is not your issue - the laptop is. Even though I believe the HDMI port on the machine is technically HDMI 1.4b compliant (which should be able to push 1080p 144Hz and up to 4k 30Hz), Dell advertises the maximum resolution of the port at 1080p which indicates to me that the integrated graphics chip is not up to the task of pushing higher frame rates or resolutions.

You will need a machine with more graphics horsepower to make use of the 144Hz mode on the monitor.

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