In a Zoom meeting, my desktop Mac app's meeting window automatically enters Full Screen mode every time a meeting participant shares their screen.
This is very annoying if I am working in a separate window and watching the Zoom meeting off to the side. If I want the meeting to be in Full Screen I will click the Full Screen button.
This setting is controlled by the option:
Zoom > Preferences > Share Screen
Enter full screen when a participant shares screen
Maximize Zoom window when a participant shares screen
However, in my Zoom app this option is greyed out and cannot be disabled.
Why is the setting greyed out? How can I prevent my Zoom window/application from entering Full Screen every time a meeting participant shares their screen?
Best Answer
I was expecting that this would be a corporate managed policy option, so I raised a ticket with IT at my workplace. They couldn't find anything in the organization-wide settings.
They recommended updating Zoom to the latest version. So I updated to Zoom 5.1.0 for macOS.
I updated with the version downloaded from the Zoom website, rather than the pre-installed version of Zoom available from the corporate self service intranet. Not sure if that matters.
I wasn't expecting this to work. But it did! After updating, the option for "Enter full screen when a participant shares screen" is no longer greyed out.
I'm not sure if it was a bug with the particular previous version, or some ongoing issue caused by version mismatch in the organization and/or using an outdated version of the app. I'll keep an eye out for if the disabled option returns.