Macos – Outlook for Mac keeps crashing with large mailbox

macosmicrosoft-outlook-2011office-for-mac

I have a user that just bought a brand new MacBook Air and put Office for Mac on it. He's trying to connect to our Exchange server where he has a ~17.5 GB mailbox. The inbox starts downloading, gets to 699 items with 199 unread and Outlook crashes. Does Outlook for Mac just not like huge mailboxes?

Also, are .ost files stored on the Mac like they are in Windows?

Best Answer

There is a limit of attachment size (10MB) with Outlook 2011 on Mac. You might be hitting that by the looks of your problem. It's entirely possible to change this setting on an Exchange server, even 2007.