I tried to download OS/X Mavericks through the App Store yesterday. However, I had to leave work before it was done downloading and shut down the machine while it was downloading.
I assumed I'd be able to resume the download, or start over again later.
However, now there's no way to get it to download again. When I find OS/X Mavericks in the store, I click on the "Download" link. It asks for my Apple ID which I enter, and it does absolutely nothing. It doesn't begin downloading, and it just still shows the "Download" button. Clicking on it again does nothing.
I'm thinking there's something stuck somewhere, like some flag that says this download is in progress or it has already been downloaded. Is there some way to clear that out so I can start downloading it again?
Best Answer
Try checking your Purchases in the App Store to see if its there, if so you should be able to resume it and/or install it from here if its completed downloading. See https://support.apple.com/kb/HT4485.
You should also be able to clear a download from the Purchases section by clicking the 'X' which would appear next to the 'Status Button' of the item you wish to clear.
For example in the picture below if you hover your mouse over to the left of the 'Downloaded' button a 'X' should appear.
In your case that Status Button should say 'Resume', you can choose to resume by clicking on it or clearing it by hovering to the left of the button until the 'X' appears.
Failing that, call Apple customer service, they should be able to help.
EDIT: try checking for unfinished downloads via the menu bar and signing out/in and retrying the download.
EDIT: try checking and resuming the download in your Launchpad, progress should be shown on/in Launchpad. you can also delete the App in Launchpad by clicking and holding on the App until a close 'X' appears on the App. Then try re-downloading the App from the App Store.