I can successfully load a video clip into a PowerPoint slide, but after I save, close and reopen the file, only the opening image of the video appears with no way to play it.
The Play/pause bar disappears as well.
I was told to trash the appropriate PowerPoint template and reopen the program, but I'm not sure which file to trash and where it sits.
Best Answer
I know this is an old question but i've just come across this issue and have resolved it. It also appears on top of the Google search, so i thought i'd post the concrete solution so that everyone can fix this.
I've just rectified this issue and the problem simply lies in the fact that the old PowerPoint format seems to do this without any prompt or reason why; a bug. However the new PowerPoint format fixes this.
Simply do the following:
Hope this solved your issue ^v^