In Notes 8.5.2 client, one of our users has this problem:
Click NEW msg icon.
On New Msg form, click To: hyperlink.
In Select Addresses dialog box, in the Directory field, the server-based directory (e.g. MYCOMPANY address book) does NOT appear in the drop down list.
Could someone pls give me a clue on how to fix that?
Thanks!
Lotus Notes directory address book missing
lotus-notes
Best Answer
There are a number of things to check. Is the user's Location set to 'Online'? If you edit the settings for the current location, what do you see on the on the Servers tab, particularly for the 'Home/mail server' and 'Directory server' fields? Can the user actually connect to the server(s) listed there?